FAQ

An aparthotel is the perfect blend of home and hotel. You can cook, eat, work, rest and play in a fully furnished apartment just like you would in the comfort and privacy of your own home.

All of our accommodations have fully fitted kitchens or kitchenettes, so you can cook up a storm as often as you wish. Each kitchen contains a hob, oven (property dependent), or combi microwave. They are all fully equipped with utensils, crockery, and cutlery to meet your cooking and dining needs. All you need to bring are the recipes and know-how! Of course, you can also order in or eat out. It’s up to you. This freedom and flexibility are central to the priana experience.

Unfortunately, priana cannot accept ‘stag’ or ‘hen’ parties.

Check-in is from 14:00 pm, and check-out is by 11 am. You will receive a message on Airbnb with this information in advance of your stay.

For early arrivals, we will attempt to facilitate early check-in. Alternatively, we will store luggage until the apartment is ready. Sorry for now; we don’t offer late check-outs.

Yes. To check-in, a guest must be 18 or older. If not, they must be accompanied by an adult over 18.

The best way to book is thru our Airbnb profile for a short stay; if you want to book for a long stay, you can contact us directly.

We also have a support team available on Facebook/Instagram/Whatsapp messenger or Airbnb messenger to answer any questions. They are available between 9 am and 5 pm Central European Time (CET) Monday to Friday. They speak English, Albanian, and German.

Yes, they are included in the price when you book three Airbnb. VAT is applied to the room price at the local prevailing rates.

Flexible
Full refund 1 day prior to arrival

Please contact our Reservations Centre if you have any further cancellation questions.

NO, we are a cashless business.

To help you settle in, we provide a small welcome offering, including essential items such as sugar, tea, coffee, salt, and pepper.

You are free to bring food back to priana aparthotel, from takeout to groceries to cook your meals. It’s up to you.

No, sorry, at the moment we don’t have bars, cafes or restaurants.

Yes, we do, so there is no need to bring your own.

Of course. All our aparthotels offer complimentary, industry-leading high-speed WiFi (+30mbps) throughout all rooms.

Yes, but we don’t take any responsibility for parking on-site.

Unfortunately, we can’t allow pets at any of our properties.

There is no extra charge for children, but you will need to factor them into your apartment size.

Extra beds for older children are not available; they will need to be factored into the number of beds/sofa beds already available in your apartment.

No, sorry, we don’t offer this service for now.

Yes, we have an iron and ironing board in all apartments.

Yes, we have hairdryers in all priana apartments.

No, sorry, we don’t offer this service for now.

Yes, we provide basic toiletries in all our rooms.

Yes, we have special discounted rates of up to 30% for those looking for yearly and monthly stays. We require a 20% deposit at the time of booking, and the balance is to be paid on arrival.